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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Julie Johnson

Julie Johnson

June 17, 2024

5  out of  5
rating by Julie Johnson
"After our homeowners insurance went up 135% (we had zero claims) from another company we reached out to Mike Watson's office for a quote. Brooke Pool and Kohl Caraway were incredible to work with and they were able to provide us with better coverage at a much lower rate! They were even able to lower the costs of our auto premiums. It's good to know that we have agents on our side! Cannot recommend these good folks enough!"
We responded:
"Thank you, Julie, for sharing your fantastic experience with Brooke and Kohl! We're thrilled to have provided you with better coverage at a lower rate for your homeowners and auto insurance. We're grateful for your kind words and look forward to assisting you further. - Mike Watson, State Farm Insurance Agent, Melbourne, AR"
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Aaron Wewers

May 7, 2024

5  out of  5
rating by Aaron Wewers
"Thanks Brooke P. for the awesome work today! Better coverage with cheaper rates is hard to find these day, Give her a call for all your insurance needs! Thanks Aaron"
We responded:
"Aaron, your review means a lot to us, and we sincerely thank you for sharing your positive experience! I'm thrilled that Brooke provided you with better coverage at cheaper rates. For all your insurance needs, feel free to reach out anytime! - Mike Watson - State Farm Insurance Agent, Melbourne, AR"
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Vanessa D. Romo

December 18, 2023

5  out of  5
rating by Vanessa D. Romo
"Best insurance prices here in Melbourne Arkansas and on-line"
We responded:
"Vanessa, thank you so much for the positive rating! We enjoy working with you and greatly appreciate your business."
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Danyelle vermillion

October 27, 2023

5  out of  5
rating by Danyelle vermillion
"Skyler was awesome with helping us find the best deal to fit our budget"
We responded:
"Danyelle, thank you for your kind comments! It means a lot to our team. We appreciate your trust in us to take care of your insurance policies. Skyler cares a lot about our customers."
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Jacob Briley

August 4, 2023

5  out of  5
rating by Jacob Briley
"I called and spoke with Trinity today, but I usually get Angie. They're both wonderful and do their job very well. I'm glad to see some people still willing to actually help their customers."
We responded:
"Jacqueb, we're thrilled to hear that Angie and Trinity went above and beyond to assist you with your insurance needs. We appreciate your feedback, thank you for letting us be your good neighbor!"
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Angela Phipps

August 1, 2023

5  out of  5
rating by Angela Phipps
"I love Mike Watson State Farm and the Melbourne office is the best!!! Luci was able to get my vehicle insurances added quickly to my plan and was a joy to deal with."
We responded:
"Thank you for the wonderful review, Angela! Luci is a fantastic asset to our team and we’re happy to hear she was able to help you with your insurance needs."
Profile photo of Jody Kever

Jody Kever

July 20, 2023

5  out of  5
rating by Jody Kever
"Best service ever! Thanks Brooke pool, kohl caraway and team!"
We responded:
"Thank you for the positive review & shout out for Brooke & Kohl! Our team truly appreciates you, Jody!"
Profile photo of Lindsey Cooper

Lindsey Cooper

July 20, 2023

5  out of  5
rating by Lindsey Cooper
"I have my life insurance policy with State Farm. Anything I’ve ever needed, Brooke has taken care of everything for me and always been super helpful!! :-)"
We responded:
"Thank you, Lindsey! We are fortunate to have hard-working team members, like Brooke, who do their best for their customers. Thank you for trusting us with your coverage needs!"
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Richard Hammond

July 7, 2023

5  out of  5
rating by Richard Hammond
"Luci & State Farm staff were outstanding in guiding us through the claim process!! 10/10"
We responded:
"Richard, thank you for the shoutout for Luci! We greatly appreciate you letting us be your good neighbor!"
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Vicki Watson

June 13, 2023

5  out of  5
rating by Vicki Watson
"I want to thank you Kohl very much, for coming so quickly to my accident at the stop light Monday afternoon. You were there in minutes making sure Carla and her granddaughter were okay and reassuring her that State Farm would take care of anything she needed done plus taking good care of me (your customer)+ talking to the cop, taking pics, taking time for whomever needed you, I honestly can't thank you enough."
We responded:
"Thank you, Vicki, for the amazing review! Our team works hard to provide excellent service, and we are thrilled to hear that our team delivered for your policies! We are lucky to have hard-working team members, like Kohl, who go above and beyond for their customers. Thank you for trusting us with your insurance needs!"
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Arkansas mama

June 2, 2023

5  out of  5
rating by Arkansas mama
"We stopped in for insurance quotes and found they have great competitive rates. Ashley took care of us and everyone in the office was kind and friendly...that hometown Arkansas feel that we have grown to love here. We appreciate being able to shop local and give our business to our hometown. We definitely recommend Melbourne State Farm for all your insurance needs."
We responded:
"We’re so glad to hear how Ashley was able to help you with your insurance needs! She is an essential part of our team, and we appreciate you letting us know how well she was able to assist you. Thank you for choosing us as your insurance provider!"
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Kaleb Reynolds

May 15, 2023

5  out of  5
rating by Kaleb Reynolds
"Mike Watson in Melbourne has amazing customer service, they will get you in and out and have a friendly demeanor while doing so… thank you Luci Blankenship and Brooke Pool for the help! They were amazing to deal with"
We responded:
"Thanks for the kind words, Kaleb! We’re happy to hear Luci was able to help you with your insurance needs. Our team looks forward to providing you with the customer service and insurance coverage you deserve!"
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Samantha Parker

April 27, 2023

5  out of  5
rating by Samantha Parker
"Great people to work with. They gave us all the options without any pressure to buy. Super friendly staff."
We responded:
"Samantha, thank you so much for the positive rating! We enjoy working with you and greatly appreciate your business."
Profile photo of Holly Cooper

Holly Cooper

April 27, 2023

5  out of  5
rating by Holly Cooper
"The best and always takes care of any personal or business needs we have!"
We responded:
"Holly, thank you for the wonderful review. We appreciate you and the opportunity to help you with your insurance needs. Thank you for being a part of our State Farm family!"
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jason cheatham

April 26, 2023

5  out of  5
rating by jason cheatham
"Luci Blankenship is the most professional, and customer friendly insurance rep I have ever met, she is it reason I switched to state farm! I would recommend all of my family and friends to come see her for any of their insurance needs without a question of doubt."
We responded:
"Jason, thank you for your kind comments. It means a lot to our team. We appreciate your trust in us to take care of your insurance policies. Luci cares a lot about our customers."
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Kendra Farmer

April 19, 2023

5  out of  5
rating by Kendra Farmer
"Luci was awesome to work with!"
We responded:
"Kendra, thank you for the shoutout for Luci! We greatly appreciate you!"
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Donnie

April 18, 2023

5  out of  5
rating by Donnie
"Brook Pool and the rest of the Mike Watson team in Melbourne did a great job making sure all of my insurance needs were met, and I can’t thank them enough."
We responded:
"Thank you for the five-stars, Donnie! Our office is here for you whenever you need us and is honored you have chosen us to protect what matters most."
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Tara Lara

April 17, 2023

5  out of  5
rating by Tara Lara
"Morgan and Kole are always helpful, personable, and get right onto what I need. Amazing personalities and the staff is to die for love love love those ladies!! Thanks guys."
We responded:
"Thank you for the five-stars, Kali! We greatly appreciate your business!"
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Amber Mccurley

March 30, 2023

5  out of  5
rating by Amber Mccurley
"We want to thank brook pool on all of her help with out new insurance policy. She did a great job on getting everything to us very quickly!!! Love this lady"
We responded:
"Thank you for the wonderful review, Ambero! Brooke is a fantastic asset to our team and we’re happy to hear she was able to help you with your insurance needs."
Profile photo of Brent Engles

Brent Engles

March 28, 2023

5  out of  5
rating by Brent Engles
"Shout out to Luci Blankenship for always taking care of us!!!"
We responded:
"Brent, thank you for your kind comments. It means a lot to our team. We appreciate your trust in us to take care of your insurance policies. Luci cares a lot about our customers."
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Brandon Lawrence

March 24, 2023

5  out of  5
rating by Brandon Lawrence
"Great service, and great products! The team stepped up majorly when it came to my Homeowners claim. Thanks for all the assistance and help Brooke and Kohl !!"
We responded:
"Brandon, I’m glad we could help you. A house fire is a homeowners worst nightmare but I hope we made the process a little easier. If you need anything else…just let us know."
Profile photo of Kirby Hurtt

Kirby Hurtt

March 24, 2023

5  out of  5
rating by Kirby Hurtt
"I highly recommend this agency for any insurance policy you may need! Brooke has always been very helpful—She's professional and a pleasure to deal with. Always has the answers for me and is quick to respond to my texts and phone calls! They beat all other insurance quotes given to me by a long shot!"
We responded:
"Thanks Kirb ! I give my best 2nd baseman the best deals. "
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Alex Thomposon

March 24, 2023

5  out of  5
rating by Alex Thomposon
"Fantastic team. Very helpful and friendly, Highly recommend."
We responded:
"Alex, We appreciate the 5 Star review !!!"
Profile photo of Tatum Edwards

Tatum Edwards

March 24, 2023

5  out of  5
rating by Tatum Edwards
"Best people around!"
We responded:
"Thanks Tatum !!! We want to be thats for sure. If you need anything give me a call."
Profile photo of Debbie Faulkner

Debbie Faulkner

March 10, 2023

5  out of  5
rating by Debbie Faulkner
"Love the team in melbourne they all are so sweet and nice.very helpful."
We responded:
"Thank you for taking the time to leave us a review, Debbie. Our State Farm office in Melbourne would be nothing without policyholders like you!"