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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Teresa Kelly

August 13, 2025

5  out of  5
rating by Teresa Kelly
"Brooke at State Farm in Melbourne has always gone far above anything I expected from an Insurance Agent. She is extremely knowledgeable and will work very hard to get you the best deal possible. It is such a relief to know she is only a call or email away and is quick to respond with answers. Thank you Mike and everyone at State Farm for all your hard work."
We responded:
"Hey, Teresa! Thanks so much for letting us know that Brooke has gone above your expectations and helped you find a great deal. I’m glad her knowledge and quick responses have made things easier for you and given you confidence when questions come up. It means a lot to hear that our team’s support has made a difference. "
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Kenny Welch

August 12, 2025

5  out of  5
rating by Kenny Welch
"If you’re not using Samantha corsaut you’re missing out so painless and done over the phone in minutes! Can’t say enough good excellent excellent !!"
We responded:
"Thank you, Kenny! I'm happy to hear that Samantha made the process so smooth and efficient for you. We appreciate your kind words and are here to help with any insurance needs you may have. Let us know if there's anything else we can do for you!"
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Dakota Sotherland

August 8, 2025

5  out of  5
rating by Dakota Sotherland
"Blakley Cobb was super helpful and informative when I switched insurance companies. Highly recommend!"
We responded:
"Dakota, thank you for your wonderful feedback! I'm happy to hear that Blakley was able to assist you effectively during your switch. We appreciate your recommendation and are here for any other insurance needs you may have. Let us know if there's anything else we can do for you!"
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Dan Hansford

August 2, 2025

5  out of  5
rating by Dan Hansford
"Excellent people and very friendly... I'm glad I'm part of the family of State farm, Thank you.."
We responded:
"Thank you, Dan! I'm happy to hear that you feel like part of the State Farm family. Our team is dedicated to providing friendly and excellent service. If you ever need anything, feel free to reach out!"
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Roxanne Byram

July 30, 2025

5  out of  5
rating by Roxanne Byram
"Brooke at State Farm in Melbourne is the best. She always communicates with me and takes care of all my insurance needs. Thank you Mike and Brooke for your services!"
We responded:
"Thank you, Roxanne! I'm happy to hear that Brooke has been taking great care of your insurance needs. We appreciate your kind words and are grateful for your trust in our services. If you ever need anything else, feel free to reach out!"
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Wesley Wahl

July 30, 2025

5  out of  5
rating by Wesley Wahl
"Brooke was extremely knowledgeable and answered all my questions and provided multiple plans for my review. Brooke was accommodating and fit me in due to my busy work schedule in a timely manner which I greatly appreciate. If ever in need I would advise to reach out to Brooke for any of your needs."
We responded:
"Thank you for your review, Wesley! I'm happy to hear that Brooke was able to assist you so effectively and accommodate your busy schedule. Your recommendation means a lot to us. If you have any more questions or need further assistance, feel free to reach out anytime!"
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Felicia Cannhanson

July 16, 2025

5  out of  5
rating by Felicia Cannhanson
"Blakely was wonderful. He gave me the stats and allowed me to make my own decisions without harassment. I think he deserves a raise, thank you."
We responded:
"Thank you for your review, Felicia! I'm happy to hear that Blakely provided you with the information you needed and respected your decision-making process. Your feedback means a lot, and I'll be sure to share your kind words with him. If there's anything else we can do for you, just let us know!"
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Jeff Wilson

July 1, 2025

5  out of  5
rating by Jeff Wilson
"We recently switched our insurance to State Farm with Mike Watson. We were greeted by a friendly staff and assisted by Blakely Cobb. Blakely was not only helped with getting us set up with our new State Farm account he also contacted our previous insurance company and stayed on the line to help with the switch. It is great to have a local agent that knows the area, knows the impact of a local problems and takes time to get to know you and your needs. Bug thanks to Blakely for going the extra mile for us."
We responded:
"Thank you, Jeff, for sharing your experience! I'm happy to hear that Blakely provided such exceptional service and made your transition to State Farm smooth. Having a local agent who understands the community is something we truly value. If you need anything else, feel free to reach out!"
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Amy Wahl

June 24, 2025

5  out of  5
rating by Amy Wahl
"We love this office! We first started using State Farm in Melbourne, June of 2023 and it’s been nothing but positive interactions. Brooke and Kohl have assisted us on homeowners policies, auto insurance, and life policies on multiple occasions! Anytime we have a question about adding insurance, they are quick to assist us. Just this week, we decided to convert some of our term life policies to whole with of course, lots of questions. Brooke and Kohl were able to answer all of our questions and assist us with what is best for our family. Thank you Brooke Pool and Kohl Caraway for always taking care of us, we appreciate you guys!"
We responded:
"Thank you, Amy! I'm so happy to hear about your positive experiences with our office. Brooke and Kohl are truly dedicated to providing excellent service, and I'm glad they could assist you with your insurance needs. If you have any more questions or need further assistance, feel free to reach out. Thanks for choosing us!"
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Tammy Bauer

June 20, 2025

5  out of  5
rating by Tammy Bauer
"I just want to say to State Farm that you all you are amazing! Also to Blakey Cobb for doing the best for my insurance needs. I definitely recommend State Farm for all of you needing insurance. Thank you State Farm you are the best!"
We responded:
"Thank you, Tammy! I'm so happy to hear your kind words about our team and Blakey's efforts in meeting your insurance needs. Your recommendation means a lot to us. If there's anything else we can assist you with, just let us know!"
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Matt Johnson

May 5, 2025

5  out of  5
rating by Matt Johnson
"Great place for all your insurance needs."
We responded:
"Thank you, Matt, for your wonderful feedback! I'm happy to know that you find our office a great place for your insurance needs!"
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Jandi McCrory

March 31, 2025

5  out of  5
rating by Jandi McCrory
"Mike and his team are always incredibly helpful and friendly but what truly sets them apart was their willingness to go above and beyond when we recently needed assistance! Their customer service is amazing and I would highly recommend them to anybody."
We responded:
"Thank you, Jandi, for your wonderful feedback! I'm glad to hear that our team's dedication and friendly service made a difference for you. Your recommendation means a lot to us. If you ever need further assistance, don't hesitate to reach out!"
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Jonathan Furlong

January 30, 2025

5  out of  5
rating by Jonathan Furlong
"Super friendly and helpful"
We responded:
"Thank you, Jonathan! I'm glad you found our team super friendly and helpful. We're here to assist you with any insurance needs you may have. Feel free to reach out anytime!"
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Marina Coon

January 24, 2025

5  out of  5
rating by Marina Coon
"I have nothing but positive things to say about Mallory. Mallory helped me and my husband get renters insurance and made it so easy. She answered all our questions and was just down to earth. I honestly won't go through anyone else but Mallory for our wants and needs. If you're having doubts call Mallory!"
We responded:
"Thank you, Marina, for sharing your experience with Mallory! I'm delighted to know that she made the process of getting insurance easy for you and your husband. Mallory's ability to answer all your questions and her down-to-earth approach truly makes her an asset to our team. If you ever need further assistance or have any questions, don't hesitate to reach out to our office. We're here to help!"
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Morgan Coon

January 24, 2025

5  out of  5
rating by Morgan Coon
"Mallory Riley was a huge huge help to me! She made everything so easy. She also is very polite and very professional."
We responded:
"Thank you, Morgan, for sharing your experience! I'm delighted to know that Mallory was such a great help and made everything easy for you. Her professionalism and politeness are truly appreciated."
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Bridgette Woodall

January 15, 2025

5  out of  5
rating by Bridgette Woodall
"Lucy is always so helpful with all my insurance needs!"
We responded:
"Thank you, Bridgette, for your wonderful feedback! I'm delighted to hear that Lucy has been so helpful with your insurance needs. Our team is committed to providing excellent service, and it's great to know Lucy is making a positive impact. If you have any questions or need further assistance, feel free to reach out to our office. We're here to help!"
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Katrina Feazel

December 6, 2024

5  out of  5
rating by Katrina Feazel
"Mike Watson was great, set me at ease with all of my worries on transitioning my auto insurance. Thank you!"
We responded:
"Katrina, thank you for your kind words! I'm glad we could help ease your worries during the transition of your insurance. If you have any further questions or need assistance in the future, don't hesitate to reach out. We're always here to help!"
Profile photo of the three smokers

the three smokers

December 5, 2024

5  out of  5
rating by the three smokers
"Blakley Cobb was a HUGE help for me. He adjusted my auto rates; and fixed my policy to a very affordable rate. State Farm in Melbourne has incredible people there!! Sandra Sumner Cook~"
We responded:
"Sandra, thank you for your kind words! I'm glad Blakley was able to assist you with adjusting your rates and making your policy more affordable. Our team in Melbourne takes pride in providing excellent service. If you need any further assistance, don't hesitate to reach out."
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Vanessa Romo

November 27, 2024

5  out of  5
rating by Vanessa Romo
"Great!! Brooke and Blakley are Awesome!! They can cover autos, home, life, health, and I even got pet insurance!"
We responded:
"Vanessa, thank you for your wonderful review! We're glad to know that Brooke and Blakley provided you with such comprehensive service. It's great to see that you were able to get coverage for all your needs. If you ever have any questions or need further assistance, our office is here to help!"
Profile photo of Vanessa D. Romo

Vanessa D. Romo

November 27, 2024

5  out of  5
rating by Vanessa D. Romo
"Best insurance prices here in Melbourne Arkansas and on-line. About a month ago I broke down & had an agent Brooke on the phone with me to call tow truck. And she stayed on the phone with me until tow truck arrived, it was late @ night & scary. I really appreciate her, making me feel safe"
We responded:
"Vanessa, thank you so much for the positive rating! We enjoy working with you and greatly appreciate your business."
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Julie Johnson

June 17, 2024

5  out of  5
rating by Julie Johnson
"After our homeowners insurance went up 135% (we had zero claims) from another company we reached out to Mike Watson's office for a quote. Brooke Pool and Kohl Caraway were incredible to work with and they were able to provide us with better coverage at a much lower rate! They were even able to lower the costs of our auto premiums. It's good to know that we have agents on our side! Cannot recommend these good folks enough!"
We responded:
"Thank you, Julie, for sharing your fantastic experience with Brooke and Kohl! We're thrilled to have provided you with better coverage at a lower rate for your homeowners and auto insurance. We're grateful for your kind words and look forward to assisting you further. - Mike Watson, State Farm Insurance Agent, Melbourne, AR"
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Aaron Wewers

May 7, 2024

5  out of  5
rating by Aaron Wewers
"Thanks Brooke P. for the awesome work today! Better coverage with cheaper rates is hard to find these day, Give her a call for all your insurance needs! Thanks Aaron"
We responded:
"Aaron, your review means a lot to us, and we sincerely thank you for sharing your positive experience! I'm thrilled that Brooke provided you with better coverage at cheaper rates. For all your insurance needs, feel free to reach out anytime! - Mike Watson - State Farm Insurance Agent, Melbourne, AR"
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Danyelle vermillion

October 27, 2023

5  out of  5
rating by Danyelle vermillion
"Skyler was awesome with helping us find the best deal to fit our budget"
We responded:
"Danyelle, thank you for your kind comments! It means a lot to our team. We appreciate your trust in us to take care of your insurance policies. Skyler cares a lot about our customers."
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Jacob Briley

August 4, 2023

5  out of  5
rating by Jacob Briley
"I called and spoke with Trinity today, but I usually get Angie. They're both wonderful and do their job very well. I'm glad to see some people still willing to actually help their customers."
We responded:
"Jacqueb, we're thrilled to hear that Angie and Trinity went above and beyond to assist you with your insurance needs. We appreciate your feedback, thank you for letting us be your good neighbor!"
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Angela Phipps

August 1, 2023

5  out of  5
rating by Angela Phipps
"I love Mike Watson State Farm and the Melbourne office is the best!!! Luci was able to get my vehicle insurances added quickly to my plan and was a joy to deal with."
We responded:
"Thank you for the wonderful review, Angela! Luci is a fantastic asset to our team and we’re happy to hear she was able to help you with your insurance needs."